Sparks or burning smell? Power off at the breaker if safe, stay out of the water & call 911 for fire.

Join your call

Join your video call

Enter the 6-character code from your booking email. Open this page on the phone you'll use for the call.

Find your code in the email titled JOIN YOUR VIDEO CALL from help@hottubhelpline.com. It arrives right after you book. If you don't see it, check your spam or promotions folder.

Your code is in the email titled JOIN YOUR VIDEO CALL from help@hottubhelpline.com. Codes don't use the letters O or I, or the numbers 0 or 1. You can also just tap Join your call in your booking email.

Can't find your email or code? Write to help@hottubhelpline.com and we'll resend it.