Sparks or burning smell? Power off at the breaker if safe, stay out of the water & call 911 for fire.

Pro Support members

Request a Pro Support call

Use your permanent member link from your welcome email, or enter your 8-character member code below.

Each tech on your plan has their own code and link, in the welcome email sent to your account contact. Bookmark your link: it doesn't change. Codes don't use the letters O or I, or the numbers 0 or 1.

Lost your code? Write to help@hottubhelpline.com. Not a member yet? See Pro Support memberships.